Why InstallAssistPRO?
Simply put, why not have someone with a high degree of expertise configure it for you? You gain a dramatically improved experience with the product and can maximize the performance and benefit of the product. Our engineers are well versed in the products we offer and support in our ManagePRO and InstallAssistPRO solutions. Below is an example of the benefits of InstallAssistPRO Solutions:
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- You have the initial purchased product shipped to you without any configuration
- You spend hours of valuable time reading manuals and installation guides
- Your access to support with the vendor is limited to support calls and web-site support sections
- You lose valuable time that could have been spent focused on your business
- Your overall experience with the product is limited to your knowledge and the “trial-and-error” configuration management
- Your initial purchase includes configuration
- Your configuration is fully documented
- Your configuration and associated documentation is provided on CDROM
- Your equipment is properly tagged and labeled including color-coded cables to aid in installation
- Color diagrams for the installation of the equipment are provided to aid in installation
- Installation phone support provided.
- Your initial configuration can act as a baseline for your disaster recovery back-up plan
We offer our customers three levels of support. To ensure that all our customers are always able to contact our support team and get assistance, we include our InstallAssistPRO Basic installation support package for every purchase of Hurd I/T Communication’s InstallAssistPRO Solution. Because we provide the initial configuration of the InstallAssistPRO Solution, we can provide an “out-of-the-box” experience which is unparalleled in the industry today.
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